Extremely Poor Service from OpenNet and Singtel

Quick update: OpenNet is finally up on 24th December. Case Closed.

This is a rant on my utterly disappointing service by Singtel and OpenNet on their fibre optic, specifically OpenNet, the company laying the fibre optic cables and doing such a bad job on it.

The story goes...
Earlier in November, my girlfriend signed up for a fibre optic package (fibre optic internet, phone line, mio TV) from Singtel. It was installed on the last week of November. Everything was well, the internet was fast, my girlfriend's mum was very happy with the mio TV channels. Finally she have interesting channels to watch while at home.